Meet Luke Miller
Sacramento, CA-based writer, Salesforce developer, web designer
I am a passionate, community-driven digital communications specialist, Salesforce administrator / developer, Wordpress developer, and writer who wants to use technology to make a positive change in the lives of others and in my community at large.
March 2017 - Present
Work with teams throughout our network of partners to develop, maintain, and grow custom Salesforce applications to increase business process productivity. Specialize in APEX, Visualforce, SOQL, and Lightning development languages and best practices to take full advantage of the power of Salesforce. Assist in maintaining our repository of code, ensuring data is secure and accessible for the development team and our external vendors. Prepare and implement project plans for the creation of new custom Salesforce applications as well as the redevelopment of existing applications. Maintenance of Salesforce integrations to both external servers and external cloud-based systems.
May 2012 - October 2017
Build and grow a locally-based web development, web design, and digital communications business, specializing in Wordpress website implementation. Maintain all aspects of the business, including finance, creative development, client interaction and all technical development. Develop and build creative, user friendly websites to allow the client full ability to maintain and update the content on their websites without requiring complex processes or costly maintenance contracts. Work with local nonprofits to build their presence online and provide powerful web-based tools to communicate with their audience, grow donations, and drive fundraising event attendance. Build web-based tools to help nonprofits share their mission with the community.
February 2016 - March 2017
Goodwill Industries of Sacramento Valley & Northern Nevada, Inc.
Management of web and social resources for all members of the Goodwill family of nonprofits Development of marketing collateral for retail promotions and nonprofit fundraising campaigns using the Adobe CC suite Public relations outreach, connecting with local TV outlets to get regular exposure for nonprofit programs and retail promotions Analysis of current and past marketing strategies for Goodwill and nonprofits to grow visibility and effectiveness in achieving marketing goals Administration and development with the Salesforce organization used by Goodwill and 5 subsidiaries Working with importing large amounts of historical donor data into Salesforce from all subsidiary organizations
September 2014 - February 2016
Development of websites for clients in both the private and nonprofit sectors Design and implementation of digital advertising campaigns on a variety of platforms, including Facebook, Twitter and Google AdWords Creation of content for digital and physical marketing collateral, websites, publications and advertising Manage a large volume of ongoing website updates and changes Help nonprofit organizations utilize the Google Grants program, allowing them to use available $10,000 in monthly digital ads Created content and edited websites to better take advantage of Search Engine Optimization strategies and improve search engine rankings Analyze online audience demographics via Google Analytics to create targeted content Develop campaigns for nonprofit clients to build and execute fundraising programs around specific organizational funding needs and events like Giving Tuesday and the Big Day of Giving
Sales & Communications Coordinator
September 2012 - September 2014
RSI - Refrigeration Solutions, Inc. / Advanced Refrigeration Systems, Inc.
Creation of all sales proposals, quotes, and other documents while assisting in the organization of contacts and follow-ups through the implementation and use of an online CRM system Routinely produce engaging content for the company’s social media pages, showcasing current projects and announcing news Organize, design, and produce audits and reports on sales performance, marketing results, and ROI for online resources for management
BS in Business Administration, Concentration in Marketing
Graduated in 2015
California State University, Sacramento
Activities and Societies: Concert Band, Queer Straight Alliance, Delta Sigma Pi
Youth Group Facilitator
March 2012 - August 2013
Sacramento LGBT Community Center
May 2014 - May 2016
Sacramento Gay Men's Chorus
Salesforce Certified Platform Developer 1
August 2018 - Present
Salesforce Certified Platform App Builder
October 2018 - Present
Salesforce Certified Advanced Administrator
March 2018 - Present
Salesforce Certified Administrator
February 2017 – Present